Privacy Policy

PrayerTune operates this website, including all related information, content, features, tools, products, and services (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services or otherwise contact us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the handling of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and the ways we collect, use, and disclose your information.

Personal Information We Collect or Process

"Personal information" means information that identifies or can reasonably be linked to you. It does not include data that has been anonymized or de-identified. Depending on how you use the Services and where you live, we may collect:

• Contact details like your name, address, billing/shipping address, phone number, and email address.
• Financial data such as payment card details, transaction information, payment confirmations, and related billing records.
• Account information including usernames, passwords, preferences, and settings.
• Transaction details including items you view, purchase, return, cancel, or exchange.
• Communications with us, including support inquiries.
• Device data such as browser type, IP address, and unique identifiers.
• Usage information about how you interact with the Services.

Personal Information Sources

We collect information from:

• Directly from you when you create an account, make a purchase, or contact us.
• Automatically through cookies and similar technologies when you use the Services.
• Service providers who perform functions on our behalf (e.g., payments, analytics, hosting).
• Partners or third parties where permitted by law.

How We Use Your Personal Information

We use personal information to:

• Provide, tailor, and improve the Services. This includes fulfilling orders, processing payments, sending account notifications, and remembering preferences. We may also use submissions and outputs for marketing as permitted by our Terms and this Policy.
• Marketing and advertising. We may send promotional communications or show you relevant ads based on your activity.
• Security and fraud prevention. We use data to secure accounts, detect misuse, and protect users.
• Communicating with you. We respond to requests, provide support, and maintain our relationship.
• Legal reasons. We may process information to comply with law, enforce our policies, or protect our rights.

How We Disclose Personal Information

We may share information:

• With vendors and service providers who support our business (payments, analytics, hosting, support, fulfillment).
• With marketing partners to deliver advertising or marketing services, as allowed by law.
• When you request or consent to a disclosure (for example, to complete shipping or through social integrations).
• Within our corporate group or affiliates.
• In connection with a business transaction, legal process, or to protect our rights and users.

Third Party Websites and Links

The Services may link to third-party sites. We are not responsible for their privacy or security practices. Review their policies before sharing information. Our inclusion of a link does not imply endorsement unless explicitly stated.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you believe a child provided us data, contact us and we will delete it where required.

Security and Retention of Your Information

No security system is perfect. We cannot guarantee absolute security, and information sent to us may not be secure in transit. We recommend avoiding insecure channels for sensitive data.

We retain personal information as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights such as:

• Access/know. Request access to the personal information we hold about you.
• Delete. Request deletion of your personal information in certain cases.
• Correct. Request corrections to inaccurate personal information.
• Portability. Request a copy of your data or transfer it where applicable.
• Opt out. Opt out of sale/sharing for targeted advertising where permitted by law.
• Communication preferences. Unsubscribe from marketing emails at any time; transactional emails may still be sent.

UK/EEA residents may have additional rights to object to or restrict processing and withdraw consent where applicable.

You can exercise rights by contacting us. We may verify your identity and respond as required by law. Authorized agents may submit requests with proof of authorization.

Complaints

If you have concerns about our privacy practices, contact us. Depending on your location, you may also contact your local data protection authority.

International Transfers

Your information may be transferred or processed outside your country. Where required, we rely on recognized safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

Contact

Questions about this Privacy Policy or your rights? Email us at support@prayertune.com. For data protection purposes, PrayerTune is the data controller of your personal information.